Business Writing & Communication Skill

A blend of tutor-led and experiential learning methods combined with practical situations and scenarios common in the workplace

During the training, participants will be exposed to a variety of communication media as well as different tools and techniques to help them make their messages more meaningful and powerful. Participants will also learn the basics of grammar and proofreading, complaint resolution, and verbal professionalism by participating in an range of different activities, role plays and discussions.

Take Aways

  1. Get to know the principles of business writing
  2. How to bring in Correctness, Conciseness and Clarity in business writing
  3. How to draft interoffice memorandums, letters, and official Emails
  4. How to write minutes of meetings, covering protocols
  5. What are the essentials of Report Writing? Encompassing short report writing


  • Overcome the barriers to communication
  • Use the right channels to get their message across
  • Listen actively
  • Give and receive effective feedback
  • Know what questions to ask to avoid misunderstandings in communication
  • Apply the three keys to effective business writing
  • Write using appropriate language for business